About LINE Official Account

LINE Official Account provides business solutions to help closing the distance between businesses and users. Combined with stickers and other services, it can also effectively boost brand recognition and user interaction for your business.

LINE Official Account provides business solutions to help closing the distance between businesses and users. Combined with stickers and other services, it can also effectively boost brand recognition and user interaction for your business.

LINE Official Account

There are several types of LINE accounts for businesses. These can be distinguished :

Advantages of LINE Official Account

Create content the way you want to

Reach your followers easily on LINE via messages, images, or video. They'll get notified just like when they get a message from a friend or family member.

Reach 100% of the audience interested in your brand

No need to worry that the content isn't going to customers, because with broadcasting, just one click and you can access 100% of your target reach.

Provide richer customer experiences through LINE Messaging API

By linking LINE's messaging API to your company's system, you can enhance your services through personalized messages and two-way communication with users.

Features of LINE Official Account

Close the distance between brand and user

1:1 chat can be used to take inquiries from customer and communicate directly 1 on 1. you can set this feature to be turn on/off as needed

Broadcast message enables business to reach customers directly through chat. Increase the efficiency by using Rich Message, Rich Video, and Survey

You can send broadcast message to your targeted recipients using various targeting options (demographic, etc)

Get more exposure of your products and convert them to sales by using coupon, which can only used once the users have redeemed to the offline store

Card-based message lets you present content over multiple cards in carousel format, packed into a single chat balloon and let users swipe right and left to explore

With Auto Reply, messages are replied automatically when users begin conversations on chat. By setting designated keywords in advance, designated response based on those keywords can be sent using the Keyword Reply Message feature

Posts are displayed on the Official Account Feed on the Timeline of users who have added the Official Account as a friend and to be utilized as a space to engage with customers

A menu that pops up in the lower portion of the chatroom when users open the OA to provide basic information about product or ongoing promotions upto 6 different URLs

By having Official Account you will have your own Dashboard report about the message report, number of friends report and timeline report

Using the Messaging API, you can send personalized messages and conduct interactive communication with your followers, The API can be linked to your enterprise system, or implement third-party tools

Reward Cards can be used to make customer repurchase your products to get stamps, in order to achieve rewards (coupon). The number of stamps can be customized (up to 50 stamps)

Chat 1:1

1:1 chat can be used to take inquiries from customer and communicate directly 1 on 1. you can set this feature to be turn on/off as needed

Broadcast Rich Content

Broadcast message enables business to reach customers directly through chat. Increase the efficiency by using Rich Message, Rich Video, and Survey

Targeting your Users

You can send broadcast message to your targeted recipients using various targeting options (demographic, etc)

Coupon For Users

Get more exposure of your products and convert them to sales by using coupon, which can only used once the users have redeemed to the offline store

Card Based Message

Card-based message lets you present content over multiple cards in carousel format, packed into a single chat balloon and let users swipe right and left to explore

Auto & Keyword Reply

With Auto Reply, messages are replied automatically when users begin conversations on chat. By setting designated keywords in advance, designated response based on those keywords can be sent using the Keyword Reply Message feature

Timeline Post

Posts are displayed on the Official Account Feed on the Timeline of users who have added the Official Account as a friend and to be utilized as a space to engage with customers

Rich Menu

A menu that pops up in the lower portion of the chatroom when users open the OA to provide basic information about product or ongoing promotions upto 6 different URLs

Dashboard Report

By having Official Account you will have your own Dashboard report about the message report, number of friends report and timeline report

Messaging API

Using the Messaging API, you can send personalized messages and conduct interactive communication with your followers, The API can be linked to your enterprise system, or implement third-party tools

Rewards Card

Reward Cards can be used to make customer repurchase your products to get stamps, in order to achieve rewards (coupon). The number of stamps can be customized (up to 50 stamps)

To learn more about LINE Official Account, you can download media kits from the link below.

Details

Langkah Pembuatan Akun Resmi LINE

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